You are responsible for promptly examining your statement each statement period and reporting any irregularities to us. The periodic statement will be considered correct for all purposes and we will not be liable for any payment made and charted to your Account unless you notify us in writing within certain time limits after the statement and checks are made available to you. We will not be liable for any check that is altered or any signature that is forged unless you notify us within thirty (30) calendar days after the statement is made available. Also, we will not be liable for any subsequent items paid, in good faith, containing an unauthorized signature or alteration by the same wrongdoer unless you notify us within thirty (30) calendar days after the statement is made available. If you have requested to hold your Account statements, we have the right to mail your statements if you have not claimed them within thirty (30) calendar days. If we truncate your checks or provide you with an image of your checks, you understand that your original checks will not be returned to you with your statement. You agree that our retention of checks does not alter or waive your responsibility to examine your statements or change the time limits for notifying us of any errors.
Write us at P.O. Box 26237, Las Vegas, NV 89126-0237, telephone us at 702/248-4200 or E-mail us at inquiries@bankofnevada.com as soon as you think your statement or receipt is wrong or if you need more information about a transfer listed on this statement. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. In your letter:
We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this (or 20 business days for a new account), we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.
Consumer Revolving Lines of Credit – We figure the interest or finance charge on your account by applying the periodic rate to the "daily balance" of your account for each day in the billing cycle. To get the "daily balance" we take the beginning balance of your account each day, add any new advances and fees, and subtract any unpaid finance charges and payments or credits. This give us the daily balance.
The Annual Percentage Rate and Daily Periodic Rate may vary.
If you think there is an error on your statement, write to us at: Bank of Nevada, Loan Servicing Dept., P.O. Box 26237, Las Vegas, NV 89126-0237.
In your letter, give us the following information:
You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we invetigate whether or not there has been an error, the following are true.
We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
Write us at P.O. Box 26237, Las Vegas, NV 89126-0237, telephone us at 702/248-4200 or email us at inquiries@bankofnevada.com as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on this statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.
We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this (or 20 business days for a new account), we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.