Bank of Nevada
e-Statements

Frequently Asked Questions

 

What are e-Statements?
e-Statements is a free service that notifies you by email when your newest deposit account bank statement is available to view online. You will also stop receiving paper statements, which is a great way to lower your exposure to identity theft, reduce clutter and get organized -- while helping the environment at the same time by reducing paper usage.

How do I view my e-Statement?
Instead of waiting days for your statement to arrive in the mail, you will receive an email notification almost immediately when your newest statement is available to view online. All you have to do is log on to your online banking to view your statements.

How will I know when my e-Statements are available?
We will send an e-mail notification informing you that your newest statement is available for viewing online to the e-mail address you provided when you enrolled into e-Statements.

How do I enroll in e-Statements?
Enrolling in e-Statements is easy. Please note, you must be an online banking user in order to enroll in e-Statements. If you are not currently enrolled in online banking, contact your branch or your relationship manager.

1. Click here to go to our e-Statement service page.
2. Read and accept the e-sign disclosure and e-Statements Terms and Conditions.
3. Fill out the form and let us know which account(s) you want to go paperless.
4. Within 1 to 2 business days, you will receive an email from us to verify your email address and confirm your request to start e-Statement service. Just reply to the email and you will start receiving e-Statements for the accounts you selected beginning with your next statement.

How much does e-Statements service cost?
There are no service fees for signing up and receiving all the benefits associated with e-Statements. Please note, there may be fees associated with online banking services.

What accounts are eligible for e-Statements?
e-Statements are available for checking, savings and money market accounts.

Will I still get paper statements if I enroll in e-Statements?
No. You will no longer receive paper statements for the accounts that you specified when you enrolled in e-Statements.

If I have an account that is jointly owned and I enroll in e-Statements, will the second owner continue to receive paper statements?
No. If you have an account that you own along with another person and you enroll in e-Statements, we will discontinue the distribution of paper statements altogether for that account. We recommend that you notify all owners on the account of the change of service.

What if my email address changes?
If your email address changes, you can update your email address by calling our Customer Service Center at (877) 299-2265 during normal business hours.

I’ve signed up for e-Statements but still keep receiving paper statements. What do I do?

  • Make sure that you’ve responded to our initial e-Statement verification e-mail. We are unable to complete your enrollment process until you have replied to that email.
  • Spam filters may be blocking our emails to you. Make sure that our email address is added to your safe senders list.
  • Depending on when you signed up for e-Statement service, you still may receive a paper statement for your previous statement cycle.
  • If you have additional problems with your e-Statement service, please contact our Customer Service Center at (877) 299-2265 during normal business hours.

What if I want to go back to receiving paper statements again?
You can cancel your e-Statement service at any time by contacting our Customer Service Center at (877) 299-2265 during normal business hours.

OFFICIAL RULES: Bank of Nevada Sign Up for e-Statements and Enter to Win and Apple® iPad™ Giveaway
NO PURCHASE NECESSARY TO ENTER OR WIN. SIGN UP FOR E-STATEMENTS AND WIN AN APPLE® iPAD™ GIVEAWAY begins September 1, 2010 at 12:01am (PST) and ends December 31, 2010 at 11:59pm (PST).


ELIGIBILITY: This Giveaway is open only to legal residents of the United States, 18 years of age or older at the time of entry. Void where prohibited or restricted by law. Employees, officers and directors of Bank of Nevada, its parents, subsidiaries, affiliates, advertising and promotion agencies and members of their immediate families (defined as spouses and children living in the same household) are not eligible to participate.


HOW TO ENTER: If you are currently enrolled in e-Statements, you will automatically receive one Giveaway entry for each account on e-Statement service on December 31, 2010. Otherwise, there are three ways to enter:

  1. Online e-Statement Enrollment: Sign up online for Bank of Nevada’s e-Statement service between September 1, 2010 and December 31, 2010 and you will receive one Giveaway entry for each account enrolled. Accounts must be enrolled in e-Statements on December 31, 2010 in order to be eligible for prize drawing.
  2. In Branch e-Statement Enrollment: Sign up for Bank of Nevada’s e-Statement service at any branch between September 1, 2010 and December 31, 2010 and you will receive one Giveaway entry for each account enrolled. Accounts must be enrolled in e-Statements on December 31, 2010 in order to be eligible for prize drawing.
  3. By Mail: If you are not a Bank of Nevada customer or do not wish to enroll in Bank of Nevada’s e-Statement service, you may enter via postal mail. Send a handwritten 3” x 5” card with your name, address, email address, daytime, evening telephone numbers and Bank name postmarked by December 31, 2010 the following address. Only one handwritten entry per envelope. Facsimiles, photocopies or mechanical entries will be void. Bank of Nevada is not responsible for lost, illegible, late, postage-due or misdirected entries.

                             e-Statements Sign Up and Win Giveaway
                             Attention: Marketing Department
                             2700 West Sahara Avenue
                             Las Vegas, NV 89102

PRIZES/ODDS OF WINNING: One (1) Apple® iPad™ will be awarded (ARV: $499.00). No prize substitution or cash equivalent of prize is permitted. Prizes are non-transferable. Odds of winning depend on the number of entries received. Limit one prize per household.


DRAWING: A random drawing will be held on or around January 14, 2011 to select one (1) prize winner from all entries received. Winners need not to be present to win. The randomly selected winner will be notified by phone or email within 10 business days of the drawing. Acceptance of the prize constitutes permission for Bank of Nevada to use the winner’s name and likeness for advertising and promotional purposes without compensation, unless otherwise prohibited by law. If the winning entrant of the Giveaway prize cannot be contacted; is ineligible; fails to claim the prize; or if the potential winner otherwise fails to fully comply with these Official Rules, he/she will forfeit that prize and an alternate will be selected. Bank of Nevada will award the prize only upon winner verification and final approval. Prize delivery will be fulfilled within 6 to 8 weeks from date of winning notification. All entry forms become property of Bank of Nevada and will not be returned.


TAXES AND IRS RULES: The winner of the Giveaway shall be responsible for any and all federal, state and local income or excise taxes, fees, assessments and like charges associated with the prize.


GENERAL CONDITIONS: The laws of the United States govern this Giveaway. All federal, state and local laws and regulations apply. BY ENTERING, PARTICIPANTS AGREE TO ABIDE BY AND BE BOUND BY THESE OFFICIAL RULES WHICH ARE FINAL. PARTICIPANTS ARE RESPONSIBLE FOR ANY AND ALL COSTS OF REDEMPTION OR TRAVEL TO REDEEM THE SAID PRIZE, AND ANY LIABILITY, WHICH MIGHT ARISE FROM REDEEMING OR SEEKING TO REDEEM, SAID PRIZE. BY ACCEPTING A PRIZE, THE WINNERS RELEASE BANK OF NEVADA, ITS PARENTS, SUBSIDIARIES AND AFFILIATES, ITS ADVERTISING AND PROMOTION AGENCIES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES, FROM ANY AND ALL LIABILITY AND CLAIMS FOR DAMAGE, EXPENSE, INJURY, HARM OR DEATH RESULTING FROM THEIR PARTICIPATION IN THIS GIVEAWAY AND THEIR ACCEPTANCE OR USE OF THE PRIZES AND ACKNOWLEDGE THAT THE ABOVE-NAMED PARTIES ARE NOT IN ANY MANNER RESPONSIBLE OR LIABLE FOR ANY WARRANTY, REPRESENTATION OR GUARANTEE, EXPRESSED OR IMPLIED, IN FACT OR IN LAW, RELATIVE TO ANY PRIZE. Bank of Nevada reserves the right, without any prior notice and at any time, to terminate or suspend the contest, in whole or in part, or modify the promotion in any way, should any factor (including but not limited to fraud or security breach) interfere with the promotion’s proper conduct as contemplated by these Official Rules, or if Bank of Nevada believes that the contest has been compromised in any way.


WINNERS’ LIST: To receive the name of the winner by mail, send a self-addressed stamped envelope to:

e-Statements Sign Up and Win Giveaway
Attention: Marketing Department
2700 West Sahara Avenue
Las Vegas, NV 89102


Requests received after 3/31/11 will not be fulfilled.


Apple® and iPad™ are trademarks of Apple Inc. Apple Inc. is not a sponsor of or affiliated with this Giveaway.